This report displays analytics related to Service Requests.
- Number of Service Requests opened
- Average Time to Close
- Number of closed service requests
- Service requests count per day, line graph
- Top tags used on Service Requests, pie chart
- Data dump of all Service Requests for the time period selected
- Filter by Date Range: View a modified report that only contains data within a specified Date Range
- Apply Filter: Ensure you click Apply Filter to apply the date range
- Presentation Mode: View the report in a larger, easier-to-read, format
- Note: Some of the report may be cut off and not visible in normal mode. Use Presentation Mode to view all possible data.
- Export as PDF or CSV: Export all report data as a PDF or CSV file