Overview

This article will show you how to add a service request type.

Instructions

1. Select the Management tab
   
2. Under Administration, select Service Requests
   
   
3. Select + Add
   
   
4. Add the information for the service request type
   
   
   • Title: Allows you to edit the name of the service request type
   • Set the default owner of these types of Service Requests: Allows you to edit the default assignee for this type of request
5. Select Save