This article will show you how to create a new Service Request Type and assign an owner to it.
1 The first step is to navigate to Management on the left-hand side
2 Select Service Requests
3 Click Add
4 Add a Title
5 (Optional) Click to Set the default owner of these types of Service Requests
6 Search and select an Owner
7 Click Save
8 View your Service Request Type
9 That's it. You're done. Your service request type was successfully saved.