Step 1: The first step is to open CP Connect and click the Management tab
Step 2: Click Response Templates
Step 3: Click the channel that the template lives under
Step 4: Click the delete icon
Step 5: Click Yes, Delete
Step 6: That's it. You're done.
Here's an interactive tutorial for the visual learners
This article will show you how to delete a response template.
- Select the Management tab
- Select Response Templates > Template Channel that the template is in
- Find the template you would like to delete
- Select the delete tool
- Select Yes, Delete for the pop-up asking if you are sure you would like to delete that template