Step 1: The first step is to open CP Connect and click Service Requests
Step 2: Click the service request that holds the task
Step 3: Click the Tasks tab
Step 4: Check the box next to the completed task
Step 5: That's it. You're done. The task will show as completed.
Here's an interactive tutorial for the visual learners
This article will show you how to mark a task as completed on a service request.
- Navigate to the Service Requests tab
- Select the request the task is attached to
- Select the Tasks tab
- Check the box next to the task you would like to mark as completed
- The task will show as completed