Step 1: The first step is to open CP Connect and click the Management tab
Step 2: Click Service Requests
Step 3: Click the Delete icon next to the request type you would like to remove
Step 4: Click Yes, Delete to confirm you would like to delete that service request type
Step 5: That's it. You're done.
Here's an interactive tutorial for the visual learners
This article will show you how to delete a service request type.
- Select the Management tab
- Under Administration, select Service Requests
- Find the service request type you would like to delete, select the Delete icon
- Select Yes, Delete for the pop-up asking if you are sure you would like to delete that request type